Question 1

Where are you based? / 你们在哪里？

Accepted Answer

Our factory and sewing studio are in Auckland, and our style consultants can visit homes throughout the city.

我们的工厂和裁缝工作室位于奥克兰。风格顾问可上门服务，全城覆盖。

Question 2

Do you have a showroom? / 有展厅吗？

Accepted Answer

Yes, we have a showroom in Takapuna. Our consultants can also bring samples to your home.

是的，我们在 Takapuna 有展厅。顾问也可带样品上门供选择。

Question 3

Do you visit rural homes? / 你们去偏远地区吗？

Accepted Answer

Yes, we can visit all locations across Auckland.

可以，无论您住在奥克兰哪里，我们都可上门服务。

Question 4

Where in Auckland do you go? / 奥克兰哪些区域服务？

Accepted Answer

We service the entire Greater Auckland region.

服务覆盖整个大奥克兰地区。

Question 5

Are your consultation and quotation free? / 咨询和报价免费吗？

Accepted Answer

Yes, consultations and on-site measurements/quotations are completely free.

是的，咨询及上门测量/报价均免费。

Question 6

Do I have to measure my windows? / 我需要自己测量窗户吗？

Accepted Answer

No, we take care of all measurements as part of your style consultation.

不需要，我们会在风格咨询时为您测量。

Question 7

How long will it take to receive my new curtains and blinds? / 多久能收到窗帘和卷帘？

Accepted Answer

We manufacture in our Auckland sewing plant and can prioritize urgent orders if needed.

窗帘和卷帘在奥克兰工厂制作，如有急单可优先处理。

Question 8

Do I have to install my new curtains and blinds myself? / 我需要自己安装吗？

Accepted Answer

No, our professional team will install everything to ensure a perfect fit and smooth operation.

不需要，我们的专业团队负责安装，保证窗帘和卷帘完美贴合并顺畅使用。

Question 9

Are your curtains and blinds made in New Zealand? / 窗帘和卷帘是新西兰制造吗？

Accepted Answer

They can be made in our Auckland studio or overseas, depending on your preference.

可在奥克兰裁缝工作室制作，或按客户需求选择海外工厂生产。

Question 10

Do you sell readymade blinds? / 你们卖成品卷帘吗？

Accepted Answer

No, all of our products are custom-made to fit your space and style.

不出售成品，所有产品均为定制，符合空间和风格需求。

Question 11

Can your curtains be washable? / 窗帘可清洗吗？

Accepted Answer

Yes, our curtain fabrics are washable and reusable.

可以，窗帘面料可清洗并重复使用。